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Getawaydealz Customer Care Review

Booked 4day,3night for family getaway. I as well received call few days later that unit not available but more expensive units were. I WISH i had read these reviews b4 dealing with this company. Horrible wouldnt recommend to anyone!!! You think you have your vacation stay booked then they call back with an issue.save your apologizes GetawayDealz!
#873860
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I paid for 4days/3nites first at lazy river with in n outdoor pool i had emergency surgery called back changed dates (stitches & restrictions)!!!!! The lady whe had the bookin said if i needed to move it up a week thats fine still be in same place or something wit...
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Anonymous
Anonymous

Thanks, I WON'T book, wwith them! All I know is, I cannot afford to have the money aspect switched or be given inferior or denied housing with my grandkids with me! Its a sh...

GetawayDealzCares
GetawayDealzCares

Hello,Unfortunately we do not have a way to look into this issue to provide you with a resolution since no contact info is supplied with your post. Can you please email your ...

1.8
#868504
Reply to reviews
So from the beginning i figuered it woyld be a scam. We were interested in a timeshare rental property. We explained it would bemy mother( whom has the major credit card), myself ( whom makes over $50,000 a yr but no major credit card besides my visa debit) and my...
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Anonymous
Anonymous

Capital resorts is a bogus company. They owe the marketing company's thousands of dollars. The gifting checks they give the tours bounce and they can't build anything because ...

GetawayDealz
GetawayDealz

Hello,We would like to look into the conversation you had in which the qualifications were not properly explained by our vacation advisor. We take providing all of our travel...

1.0
#825592
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This company is nothing but a scam. Their resort was a 2 star hotel that they called 4 star. But when i actually arrived it was a Ramada inn. They also sell your information and since I booked with then i have had a execessive amount of spam in my e-mail and constant...
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GetawayDealz
GetawayDealz

Thank you for sharing your concerns, we would like to look into your concerns regarding any changing of your accommodations. If we confirm an accommodation, you should have s...

1.0
#825288
Reply to reviews
When you go to reserve a vacation timeshare, they ask you to put in your name address credit card information etc...when you submit, you are directed to call 877-904-1721 with a numerical code you receive. When you call, they have no recollection of the code or it is...
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GetawayDealz
GetawayDealz

Hello Clarence,We book thousands of reservations on a monthly basis and have never experienced this issue with our booking process in the past. We'd appreciate it you would co...

1.0
Clarence, New York
#814086
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WORST VACATION OF MY LIFE!!! I don't even know where to start because our experience was so awful. First off, I want to state that I am very simple and easy to please, but this experience should NOT go unnoticed. We checked in after welcome center hours on Tuesday...
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vrcoon724
vrcoon724

I have still received NO follow up regarding my experience. When I called no one helped me and I was transferred numerous times until the phone got disconnected.

vrcoon724
vrcoon724

I have called a few times and nothing at all has been resolved.

3.0
#799066
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I ordered a package through getawaydealz , with specific dates was told the dates were available, purchased package, few days later received email , dates are unavailable, can pay $$$ more for other area resorts, but not the original one!!!!this is fraud, pure and...
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GetawayDealz
GetawayDealz

We apologize that your dates couldn't be fulfilled for your original request. We can certainly understand why this would be disappointing. In the rare case that this happens...

1.0
#765242
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I contacted getawaydealz.com for a vacation package 4 days 3 nights for $69 in pigeon forge at brookside resort. The company had no problem charging my card but when we arrived I was told we couldn't stay at the resort because I didn't have a major credit card when I...
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Anonymous
Anonymous

I CLEARLY states Credit Card with a credit line NOT a debit!

Anonymous
Anonymous

That is because you lied, you signed and approved Terms and Conditions that clearly state "NOT" a debit, you signed, you lied and now are complaining!

1.0
#687474
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Getawaydealz Staff Review from Milwaukee, Wisconsin

The customer service people were very rude when they did not provide what was promised please be careful when or if you DEAL with them
1.3
Details
Discounts and Special Offers
Product or Service Quality
Website
#687097
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I was called to book a resort in Pigeon Forge and the rep told me about All seasons suites ans that was the only resort available. He said the resort had two pools, a game room, and the place would be really nice. Well the place has one pool, the "game room" and the...
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#639072
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